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FAQ
FAQ
Payment FAQ
What payment methods are accepted?
Do I need a PayPal account to pay?
Is PayPal secure?
Why was my credit card payment declined?
Why is my payment status still pending?
Shipping FAQ
How long will it take for my item to reach me?
What should I do if my shipment never arrives?
Can I change my order once it has been processed?
How can I check my order status?
What shipping method do you support?
Ruturns FAQ
What is RMA?
What is laptopbattery.com.my’s return process?
Can I return products without requesting RMA?
Should I provide tracking number after I return the item?
When can I get a refund after I returned the item?
Battery FAQ
Tips & Warnings for a laptop battery
What is the right way to charge a new laptop battery?
My new battery isn't charging. Is it defective?
The Do's and Don'ts of Battery Use
Why won't the battery on my notebook charge?
My laptop battery won't charge when plugged in
How can I maximize the performance of my battery?
Your battery has a different voltage to my battery, can I use it?
The capacity of your battery is different to mine, can I still use yours?
How do I know this battery will actually fit my device?
